ASAP Supplies won the Customer Focus Award and has been recognised for excellent customer service at the 2019 UK Customer Satisfaction Awards ceremony, held at the Hilton on Park Lane, on Tuesday 5th March 2019.
Now in its ninth year, the annual awards ceremony celebrates UK customer service achievements across the public, private and voluntary sectors. Run by The Institute of Customer Service, the awards have been created to showcase those organisations who genuinely place customers at the heart of their business strategy and build a sustainable culture of customer service within their organisation.
Gary Aldred, Customer Services Manager from ASAP Supplies adds: “I am so glad that we have received recognition in the form of a national award for our hard work and dedication towards providing an excellent level of customer service. Whilst not all of our products are unique to ASAP Supplies, it’s our high level of customer service and satisfaction which sets us apart from our competition and we will certainly continue to develop our strategies around the most important people to our company, which is our customers.”
Organisations from a variety of sectors were recognised for their achievements at the prestigious awards ceremony. Of the 100 shortlisted organisations and individuals, some were well-known names and brands, whilst others represented small business and the public sector, demonstrating that good customer service is vital to all organisations and industries.
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